Life Cycle Support Services
Ultra Electronics Criticom is proud to serve a broad range of government customers with different support needs. To ensure our industry-leading video teleconferencing (VTC) solutions continue to evolve with your unique mission, Criticom provides several different options for dedicated, full life cycle support services, from design and installation to ongoing maintenance and upgrades.
When the mission is critical, having a dedicated, certified support staff on hand can be a tremendous advantage for your organization. Given the complexity of many command and control systems, customers may lack the technical expertise to troubleshoot "interconnected" configuration or repair issues with their VTC systems, which are made up of numerous components, from various suppliers.
Our experts know how, providing an added level of insurance that you can depend on. This peace of mind virtually pays for itself, when compared to the potential costs and risks or self-insuring your equipment.
We guarantee that our trusted, full life cycle approach will keep your VTC system in optimal condition, helping you avoid delays and common pitfalls when VTC is integral to the mission at hand.
The secure video communications experts, Criticom has served DoD for over 20 years. Contact our dedicated federal specialists at 301-306-0600 to discuss your specific needs or send an email to info@ultra-criticom.com for more information.
Maintenance & Support Product Brochure.pdf